Terms & Conditions

By booking with Sunline Motors LLC online, you agree to our standard rental rules. We want to keep things simple, safe, and fair for everyone! Here are the most important things to know:

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• The Basics: All rental rates, taxes, and fees are clearly shown at checkout. All drivers must be at least 18 years old with a valid driver’s license.

• Pickup & Insurance: We will look over the equipment together and get your physical signature when you arrive. Please bring your physical ID and proof of active auto liability insurance—your insurance acts as the primary coverage while you have the rental.

• Keep it Clean & Smoke-Free: We take great pride in our clean fleet! Smoking or vaping of any kind is strictly prohibited. If equipment is returned with smoke odors, stains, or excessive pet hair, standard cleaning and detailing recovery fees will apply.

• Stay in California: To keep you and our equipment fully protected under insurance, all vehicles and trailers must strictly remain within California state lines.

• On-Time Returns: Please plan ahead for traffic so you can return your rental on time. Late returns will immediately trigger standard late penalties and daily usage fees.

• Safety & Right to Refuse Service: Your safety is our top priority. We reserve the right to decline or cancel a rental at pickup if something seems unsafe (like an inadequate tow vehicle setup) or if a driver cannot provide valid documentation. Mismatch between the booking name and the physical ID; suspicion of physical or mental impairment due to alcohol, drugs, or medication; unsafe or inadequate towing vehicle setup; or aggressive, threatening, or uncooperative behavior toward staff.

• Deposits & Cancellations: We will initiate a standard security deposit hold on your card before you pick up. We release it within 3 to 7 business days after a safe return (the exact timing depends on your bank's processing speeds).

• Need to cancel? Be sure to let us know more than 24 hours in advance to avoid a late cancellation fee.