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Privacy Policy

A legal disclaimer

At Sunline Motors, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our third-party booking services, and rent our cars or trailers in California.

Information We Collect

We collect information necessary to process your vehicle rentals, track our fleet for safety, and communicate with you. This includes:

  • Contact Information: Your name, email address, phone number, and billing address.

  • Driver Information: Your driver’s license number, date of birth, and rental history to verify eligibility.

  • Payment Details: Credit card or financial account information used to process booking fees and security deposits securely.

  • Rental & Telematics Data: Information about your requested car or trailer rental, booking dates, and real-time GPS location and vehicle telematics data collected from tracking devices installed in our fleet.

  • Usage Data: Your IP address, browser type, and pages visited, collected automatically via cookies to improve website performance.

How We Use, store and Share your information

How We Use Your Information

We use your data to manage your bookings, protect our assets, and keep you informed:

  • To confirm, manage, and process your car or trailer rental bookings using our integrated third-party booking system.

  • To verify your identity and driver’s license status.

  • To process payments, deposits, and refunds.

  • To monitor vehicle location, safety, and recovery via GPS tracking during your rental period.

  • To send you updates about your rental, as well as marketing emails and text message alerts (you can opt out of marketing at any time).

  • To comply with California vehicle rental laws and prevent fraud.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners required to fulfill your services, including:

  • Booking Platforms: Third-party rental software providers who host our booking system.

  • Payment Processors: To securely handle credit card transactions.

  • GPS & Telematics Vendors: Providers who host and secure our vehicle location tracking data.

  • Communication Providers: Services that deploy our marketing emails and automated SMS text alerts.

  • Legal Authorities: If required by California law, law enforcement, or to protect our legal rights and recover assets.

California Privacy Rights (CCPA/CPRA)

Because we operate in California, you have specific rights regarding your personal data:

  • The Right to Know: You can request a copy of the specific personal data we have collected about you, including rental and location logs.

  • The Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions (such as retaining active rental, financial, or transaction records).

  • The Right to Correct: You can ask us to update inaccurate personal information.

  • The Right to Opt-Out of Marketing: You can unsubscribe from marketing emails using the "unsubscribe" link, or reply "STOP" to opt out of text message alerts at any time.

Data Security

We implement strict technical and organizational security measures to protect your driver's license, financial data, and GPS history. However, please remember no electronic transmission or storage method is completely secure.

Contact Us

To exercise your privacy rights or ask questions about this policy, please contact us at:

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